1) Is there a way to turn the
TW-1000 off? From the review in Motorcycle Consumer News it sounds like one of the complaints
was that with the auto re-arm feature the the alarm could not be turned off. The alarm can be completely turned off. When you park the bike and turn off the ignition the alarm is off. If you do not arm it in about 20 seconds it will give 3 very short shrieks if not in silent mode and then beep and vibrate the remote as a final reminder letting you know the alarm is not armed. If you do nothing the the alarm will remain off. The auto rearm feature only works if the alarm is armed. The reason for this feature is to rearm the alarm if you accidentally push the unlock button (disarm) by mistake, like if the remote was in your pocket and got pushed by mistake. If the alarm is armed and you want to disarm it just turning the ignition switch to ON then immediately to OFF this will disarm the alarm. It sounds complicated but as you will see it is rather simple. When I get to my bike (if the alarm is armed) I usually push the disarm button and then start the bike to let it warm up for a couple of minutes. If I do not want to let it warm up, I just turn the ignition switch to the ON or ACC position and then OFF, the alarm will then be disarmed.
is the actual distance from the motorcycle to the remote pager, under
realistic circumstances ? The distance depends on
several factors such as where the antenna is mounted, the terrain,
where you are with the remote and what the FCC permits.
On the average you should get a range from 1/4 to 1/2 mile, but it
could be greater.
What is so important about FCC certification?
certification assures that the device meets certain requirements set up
by the United States Government, it is the law on commercial devices
that transmit any substantial RF power like Paging alarms. It prevents
things like changing your TV channel when arming your alarm. If it does not have FCC approval or certification
chances are it is not a very good device because it could not pass the
stringent requirements set up by the FCC. In addition the penalty for
importing and or selling a device that has not been FCC certified is
extremely costly. See the following: http://www.fcc.gov/cgb/consumerfacts/UnauthEquip.html
What type of Motorcycles does the TW-1000
work on? The TW-1000 Security System is for all 12VDC
motorcycles and Scooters with a negative ground which is all makes sold
in the USA and Canada.
Why don't you provide an optional wiring
plug/harness for different types of motorcycles, like some other
manufactures do, so I do not have to mess with my wiring? We do not feel it is
necessary and here is the reasoning: To wire the
basic system, their are 4 wires required, one to frame ground, one to
negative, one to battery positive and one to the ACC on the ignition
switch or any circuit that gets +12VDC when the ignition is on and no
power when it is off. With these 4 wires connected the alarm will
function with exception of directional signal blinking and ignition
The system has 4 additional wires that at your option
are connected into the motorcycle wiring. Two wires can be connected
to the directional signal wiring, if you want the directional signals
to blink when the system is alarming. These wires are installed using
posi-taps (http://www.positap.com) connectors so no wires will need to
be cut or spliced.
Finally,the other two wires are
used for the ignition disable. Note: Optional wiring harnesses do not
generally support ignition disable functions. We are trying to keep the
system as simple as possible and the cost on the system as low as
possible. The cost of the harness might be better spent in a service
manual with the motorcycle wiring diagram.
Your on line shopping cart only gives me a choice between PayPal and a
check, I want to pay with my credit card,
how can I do it? The PayPal choice costs you
nothing and allows you to pay by a credit card, you do not have to
create a PayPal account. If you prefer you can call us during normal
business hours 9:00AM EST to 5:00EST and we can accept VISA or Master
Card. To expedite Your order you may want to go to the shopping cart
and fill out a customer profile.
Will an Alarm installed on my Motorcycle save me any money on my
insurance premium? Some Insurance
companies will give up to a 20% discount and some give nothing, it
depends on the company. Worst case you should be able to get something
off your comprehensive. If you do not ask you will not get anything.
Why don't you mount all your components like the siren and antenna in
the control unit, like some other companies? Every company tries to make the best decision to make
the customer happy, but we all have our own ideas as to what this is.
We feel that having the siren, and antenna as individual components,
the customer has more flexibility in mounting the components. The
control unit can be smaller, it can be mounted in areas that are
confined that if the siren were internal it couldn't be heard. Same
with the antenna, it can be positioned for greatest range. On a
motorcycle with limited space having several small components that can
be mounted in different nooks and crannies can be an advantage.
Are you planning on offering a GPS type alarm in the near future? No, there are plenty of companies out there that
provide a GPS system for the person that believes they need it. We
feel that in most circumstances the TW-1000 provides adequate
protection at a substantial cost savings. Most of these alarms rely on cell phone technology
and you can buy a cell phone jammer on the internet for under $100.00. Jam the signal,
put the bike in a truck and with limited hiding spaces on a Motorcycle..it's history in a few minutes.
Is this the same wiring harness that is used on the TW-400? Yes, if you are replacing a TW-400, you just need to
unplug the TW-400 Control unit and plug in the new TW-1000. You can
even use your existing LED and Perimeter sensor. You will need to
remove the speaker that is no longer needed, and replace the siren with
the new siren, THE OLD SIREN WILL NOT WORK ON THE TW_1000. Finally,
remove the old antenna.
Do you offer an alarm with a remote start feature? I am sorry but we do not offer this feature. We feel
that this would compromise the purpose of having an alarm. Remotely
start the bike and have some thief drive away with it, not good. In
addition there are some technical reasons. Many motorcycles can be
started while in gear ( which is usually how you leave them so they do
not roll), again this would not be good, and many new motorcycles must
have the clutch pulled to start the engine.
difficult is it to wire the TW-1000 on my motorcycle? The
easiest way to answer this question is to look at two different
levels of wiring the alarm. The first requires minimal skill and
connecting 4 wires, one to the battery positive(+), one to the battery
negative(-), one to the motorcycle frame, and one to the Ignition
switch ACC or any circuit that gets +12VDC when the ignition is on and
no voltage when the ignition is off. Of course you will have to plug in
the antenna, siren, LED and perimeter sensor. With these 4 wires
connected the alarm has all the features, with the exception of
ignition disable and flashing directionals. (see Getting Familiar with
the TW-1000 for further explanation).
Second, two wires can be added to the directional signal wires to cause
the directional signals to blink when the alarm is alarming or changing
functions. Finally, two wires can be added to disable he ignition.
(Note: wiring to your directionals and the ignition disable require
some knowledge of your motorcycle and some basic wiring ability)
Where is the best place to wire the ignition
disable feature, and will it hurt the alarm if I do not use it?
Second question first, it will
not hurt the alarm if you do not connect the ignition disable. If you
are not comfortable working with your bike's wiring, have a
professional install it, the cost should be minimal for them to connect
two wires. The best place to install the ignition disable is between
the starter switch and the starter relay. When the alarm is arming the
contacts will open and break the circuit so the vehicle can not be
I think a talking motorcycle is hokey, do I have to use the speaker ?
We have removed the speaker and the verbal capability from the TW-1000.
What if my Bike doesn't have an ACC on
the ignition switch where do I connect the brown wire?
If your bike does not have an
ACC on the ignition switch the brown or purple wire can be connected to
circuit that gets 12VDC when the ignition switch is in the on position,
and no voltage when the ignition switch is in the off position, the
most oblivious place would be the post on the ignition switch that gets 12VDC when the
ignition is in the on position. The
brown or purple wire also initiates three alarm conditions,
when the motorcycle is running, +12VDC is applied to the brown or
purple wire ,
when the ignition is turned off, the 12VDC is dropped and the alarm
initiates the reminder sequence. When the motorcycle is off
and the alarm is armed, if the ignition key is turned on by any means,
the brown or purple wire receives +12VDC and instantly goes into alarm
condition. Finally, toggling the brown or purple wire ON then OFF,
disables the auto false disarm feature.
The specifications say the alarm draws < 6ma. static current, what
does this mean as far as the possibility of running
down my battery?
First, the static current refers to the current draw
the alarm draws when the alarm is not armed, which is less than 6 ma.
When the alarm is in armed condition it has to capable of receiving
signals from the remote and transmitting to the remote, and the current
draw is about 18 ma. Motorcycle batteries are normally rated by their
amp/hour (AH) capacity, or cold-cranking amps. First you have to know
your battery AH rating, generally this is around 12 or 15 for a
motorcycle battery. The number shows the total number of amps that can
be discharged (used) at a consistent, even rate from a fully charged
battery over 10 hours and still leave the battery with 10 volts of
that a12AH battery can produce one amp of current flow for 12 hours, or
two amps for six hours, or 12 amps for one hour, etc. So in the armed
condition we will assume 20 ma. to error on the safe side, we can
calculate 12AH/.02(20ma) = 600 hrs/24 = 25 days. So, approx. 25 Days
a 12AH battery. Note: In the static condition the battery will last
about 3 times longer or up to 3 months. If leaving the motorcycle armed
for an extended time, use a trickle charger or pull the alarm fuse.
I am not comfortable soldering wires on
my motorcycle, have you got any suggestions?
You do not have to solder any
wires we include Posi-Taps (http://positap.com) and connectors for the
I wired up my alarm system and and it worked without programming the
LCD remote, since it is working do I still have to re-program the LCD
remote? For quality assurance, all of our products have a
final test before shipping. During this final test the TW-1000 control
unit and the remote are programmed, so the system will arrive already
programmed. You do not have to re-program the remote.
I have read on a forum that connecting an ignition disable can damage
your ECM, is this true? It
should not have any effect on the ECM, the ignition disable function is
just a set of normally closed relay contacts that open up when the
alarm is alarming. Think of it as an automatic switch.
I did not ride my bike for a week and when I went to start it the battery was dead, is it possible that I have a short in my alarm that could have caused the battery to run down? A short in the alarm control unit that could drain the battery in a week is very unlikely, that much of a current drain in the control unit would damage the control unit, more than likely you have a bad battery or one that is going bad and can not hold a charge. You might want to read this tutorial on batteries at http://www.batterystuff.com/tutorial_battery.html, it is very informative. If your battery is not holding a charge, or can only take a minimum charge it is possible that the small 6 ma. current drain could help to deplete the battery. Reference number 5 above, on a good battery the TW-1000 would not deplete the battery for almost 3 months. A quick check to verify that the TW-1000 is not at fault is to pull the fuse and put a VOM meter set on milliamps across the fuse holder, a reading of < 6ma should be read with the alarm off and 16-18 ma with the alarm armed.
Can another signal sources such as a garage door opener or a TV remote
disarm my alarm, I have heard that they could and that is the reason for the auto re-arm feature?
No only your remote can turn off the alarm. The reason for the auto re-arm feature is in case you accidentally press the unlock button. It is added protection. We have had a few complaints about this feature being over kill, but nobody has come back and said "my remote was in my pocket and I accidentally turned the alarm off and my bike was stolen! Pressing the unlock button and then turning the ignition switch on then off will over ride the auto-rearm and turn the alarm off."
additional information, please see the Specifications.